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Terms Of Service

Effective Date: 01/01/2014

Last Updated: 05/10/2024

Welcome to Excelgoodies Consulting, Inc. ("Excelgoodies," "we," "our," or "us"). These Terms of Service ("Agreement") govern your access to and use of our website (www.excelgoodies.com, "Site") and the services we provide ("Services"). By accessing or using our Site and Services, you ("User," "you") agree to be bound by this Agreement.

1. Acceptance of Terms

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.

We reserve the right to update or modify these Terms at any time. We will notify you of significant changes via email or by posting a notice on our Site. Continued use of the Services after any changes constitutes acceptance of the revised Terms.

2. Services and Access

Excelgoodies offers online training, consulting, and automation solutions related to data analytics, Power BI, Excel, and business intelligence tools. We reserve the right to:

  • Set usage limits on certain features of the Services.
  • Restrict access to parts or all of the Site at our discretion.
  • Set usage limits on certain features of the Services.

You certify that:

  • You are at least 18 years old or the age of majority in your jurisdiction.
  • You are legally permitted to use our Services.
  • Your access does not violate any applicable local, state, or federal laws.

3. Registration & Account Security

Certain features of our Services require account registration. You agree to:

  • Provide accurate and updated information.
  • Maintain the confidentiality of your account credentials.
  • Notify Excelgoodies immediately of unauthorized use of your account.

We reserve the right to refuse registration, suspend, or terminate accounts that violate these Terms.

4. Payments & Refund Policy

We offer two payment processing methods:

  1. PayPal Payment Processing

    • Transactions are subject to PayPal’s Terms of Service.
    • Excelgoodies is not liable for PayPal-related disputes.
  2. U.S. Payment Gateway Processing

    • Payments in USD are processed through our designated payment gateway.
    • We do not store credit card or banking information.

Refund Policy

  • Refunds are granted at Excelgoodies' sole discretion.
  • Requests must be submitted in writing to support@excelgoodies.com within the eligibility period stated for your purchased service.
  • No refunds will be issued for completed training sessions or consulting hours used.

5. Intellectual Property & Content Use

  • All content on the Site, including text, graphics, images, videos, and software ("Content"), is protected under U.S. copyright and intellectual property laws.
  • You may not copy, distribute, modify, or create derivative works without prior written consent from Excelgoodies.
  • Unauthorized use of our Content may result in legal action.

6. Prohibited Activities

You agree not to:

  • Use the Site or Services for unlawful purposes.
  • Violate intellectual property rights of Excelgoodies or third parties.
  • Attempt to gain unauthorized access to accounts, servers, or networks.
  • Transmit viruses, malware, or engage in fraudulent activities.

Violating these terms may result in immediate termination of Services and potential legal action.

7. Limitation of Liability

To the maximum extent permitted by U.S. law:

  • Excelgoodies is not liable for any indirect, incidental, punitive, or consequential damages arising from the use of our Services.
  • Our liability for direct damages shall not exceed the total fees paid by you in the last 6 months for the Services.
  • We make no guarantees regarding the accuracy, availability, or reliability of the Services.

Some jurisdictions do not allow certain liability exclusions, so these limitations may not apply to you.

8. Indemnification

You agree to indemnify and hold Excelgoodies, its affiliates, employees, and partners harmless from any claims, damages, liabilities, or expenses arising from:

  • Your use of the Services.
  • Your violation of these Terms.
  • Any infringement of intellectual property or third-party rights.

9. Termination of Services

Excelgoodies reserves the right to terminate or suspend access to the Services immediately if:

  • You violate these Terms.
  • We suspect fraudulent or unlawful activity.
  • We decide to discontinue the Services.

Termination does not waive any outstanding payment obligations or rights granted to Excelgoodies under this Agreement.

10. Privacy & Data Security

Your use of the Site is also governed by our Privacy Policy. We implement security measures to protect your data but cannot guarantee absolute security. You are responsible for safeguarding your login credentials.

11. Third-Party Links & Services

Our Site may contain links to third-party websites. Excelgoodies:

  • Does not endorse or assume responsibility for third-party content.
  • Is not liable for any losses or damages resulting from third-party interactions.

Use third-party services at your own risk.

12. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws principles.

Dispute Resolution

  • Any disputes shall be resolved exclusively in the state or federal courts of Delaware.
  • If a dispute cannot be resolved amicably, it shall be settled through binding arbitration under the rules of the American Arbitration Association (AAA).
  • Arbitration will be conducted in Delaware, and each party shall bear its own legal costs.

13. Miscellaneous

  • Entire Agreement: These Terms constitute the entire agreement between you and Excelgoodies.
  • Severability: If any provision is found invalid, the remaining provisions will remain in effect.
  • No Waiver: Failure to enforce any provision does not constitute a waiver of rights.
  • Assignment: You may not transfer your rights or obligations under these Terms without prior written consent from Excelgoodies.

For inquiries, contact us at support@excelgoodies.com.

Last Updated: 05/10/2024