Excel VBA (Macro) Support

• Stuck with Code?
• Unable to trace an error?
• Finding it difficult to connect to internal application?
• Not able to connect to database?
• Run-time 1004 error?
• And many such problems taking away your time and energy?

Get connected to Macro Experts and benefit the most cost-effective solution to the problem that has been plaguing you for the last hour.

Support Modality

• Live On-Screen Support (Remote Support)
• E-Mail Support
• Phone Support

Support Plan

Economy Plan

• 5 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• $ 89

Silver Plan

• 15 Credits
• Validity - 1 Month
• Email Support
• Phone Support
• Remote Support
• $ 199

Gold Plan

• 50 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• Remote Support
• $ 499

Platinum Plan

• 125 Credits
• Validity - 1 Week
• Email Support
• Phone Support
• Remote Support
• $ 699

Support Contact Details:

1. You can email the support request to support@excelgoodies.com, Excel Expert shall get in touch with u in 30 minutes during normal office hours and in 8 Hours during non office hours.
2. For any emergency phone support, you can reach us at 650.491.3131.

Support Hours

1. Live on-screen support collaboratively involves the user. Therefore, when we respond to these types of support requests, we let the user organize a call at their own convenience, within normal office hours from 8:00 AM to 4:00 PM Eastern Daylight Time.
2. Phone or E-mail Support request will be answered instantly during the normal office hours from 8:00 AM to 2:00 PM Eastern Daylight Time. If your phone call rolls to voicemail, leave a message and we will phone you back or direct your inquiry to the proper location.

During normal office hours, we aim to respond to problems within 30 minutes. Many help requests can be rapidly resolved. If a problem is more complex than initially described, we will explain this to the user and re-assign the request as appropriate.